Appointments
Our office schedules patients on an individual basis. We often make arrangements to see our existing patients before 8:00 am to meet their busy schedules. In addition our office phones are answered 24 hours and Dr. Sherman will always meet emergency patients at the office after hours.
Broken appointments
A specific amount of time is reserved especially for you and we strongly encourage all patients to keep their appointments. If you must change your appointment, we require at least 24 hours notice to avoid a $35.00/hour cancellation fee (emergencies are an exception).
Insurance and Billing
Our office has always been happy to work with patients covered by dental insurance. We think insurance is a great incentive to maintain a vital level of dental health. But it's a rare--very rare--dental plan that covers 100% of our fees. Here's why.
The fees we charge for dental services are the same for every patient, insured or not. A given insurance policy, however, is based on a fixed fee schedule--"usual and customary"--that may have nothing to do with the real world. Dentistry has changed very quickly, insurance fee schedules have not. After all, insurance companies are profitable businesses, not dental benefactors.
Further, insurance companies reimburse you an amount they figure is commensurate with average quality dentistry in an average office with an average staff, "average" falling somewhere between the best dentistry and the worst dentistry.
Well, we have a better opinion of our services. Our belief is, and always has been, that the style and quality of our dentistry had better be the best.
We're happy to help you with any insurance questions you have. We'll go over your policy with you, try to maximize your benefits, and request a predetermination of benefits to let you know what your insurer will pay. But please remember your insurer dictates your coverage--we don't.
Facilities and Equipment
CEREC, Same Day Crowns
Diagnodent, LASER Cavity Detection
In-Office ZOOM Whitening
Invisalign
Best Bite Headache Relief
Digital X-Rays
Intra Oral Photography
Air Abrasion
